Aimigos Studio ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our video production services.
We are the data controller responsible for your personal data. This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Contact Information:
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: hello@aimigos.studio Address: Perpetual Cielo Azul, SL, Apartado 18, Carrer Pare Arnau 12, 03410 Biar, Alicante ES
2. Information We Collect
2.1 Information You Provide to Us
We collect personal information that you voluntarily provide when:
Requesting an instant price: Name, email address, phone number, company name, project details
Creating an Account: Name, email address, password, company information
Using Our Services: Project briefs, content requirements, brand guidelines, feedback
Making Payments: Billing information, invoicing details (payment card details are processed by third-party payment processors)
Contacting Us: Communication preferences, enquiry details, correspondence history
2.2 Content and Materials You Upload
When you use our services, you may provide:
Video footage and raw materials
Images and graphics
Audio files and voice recordings
Scripts and written content
Brand assets and logos
Any other materials relevant to your project
Important: These materials may contain personal data of individuals (such as people appearing in videos). You are responsible for ensuring you have appropriate consent and legal basis to provide such materials to us.
2.3 Information Collected Automatically
When you visit our website or use our services, we automatically collect:
IP address and device information
Browser type and version
Operating system
Pages visited and time spent
Referring website addresses
Cookies and similar tracking technologies (see Section 8)
2.4 Information from Third Parties
We may receive information about you from:
Payment processors (transaction confirmations)
Analytics providers (usage statistics)
Social media platforms (if you connect your account)
Marketing partners (with your consent)
3. How We Use Your Information
3.1 Legal Bases for Processing
We process your personal data based on the following legal grounds:
Purpose
Legal Basis
Providing video production services
Contract performance
Processing payments
Contract performance
Responding to enquiries
Legitimate interests
Marketing communications
Consent (can be withdrawn)
Website analytics
Legitimate interests
Legal compliance
Legal obligation
3.2 Purposes of Processing
We use your information to:
Deliver Services: Create, edit, and produce video content according to your specifications
Communication: Respond to inquiries, provide project updates, and manage client relationships
Payment Processing: Process invoices, payments, and maintain financial records
Service Improvement: Analyze usage patterns and improve our services
Marketing: Send promotional materials (only with your consent)
Legal Compliance: Comply with legal obligations, resolve disputes, and enforce agreements
4. AI Technology and Data Processing
USE OF ARTIFICIAL INTELLIGENCE:
We use AI Technology in our video production process. This means your content and materials may be processed by AI systems, including:
Video Editing AI: Automated cutting, assembly, and basic editing
Voice Synthesis: Generation of AI voiceovers based on text scripts
Music AI: Composition and adaptation of background music
Visual Effects AI: Automated colour grading, effects generation, and enhancement
Content Analysis: AI analysis of footage for optimization and quality improvement
4.1 How AI Processes Your Data
When we use AI Technology:
Your content is processed by AI systems to generate, edit, or enhance video elements
AI models may analyze your content to understand context, quality, and requirements
Processing typically occurs on secure servers operated by us or trusted third-party AI providers
Human professionals review and refine all AI-generated outputs
4.2 AI Training and Your Data
We want to be transparent about AI training:
We do NOT use your specific project files to train third-party AI models
We may use aggregated, anonymized learnings to improve our own internal processes
We do not share your content with AI providers for their general model training
Third-party AI services we use process data solely for providing services to you, not for their own training purposes
4.3 AI Service Providers
We may use third-party AI services such as:
Cloud-based video processing platforms
AI voiceover generation services
Machine learning APIs for image and video analysis
Automated editing and enhancement tools
All such providers are carefully selected and contractually required to protect your data.
5. Data Sharing and Disclosure
5.1 Third Parties We Share Data With
We may share your personal data with:
Service Providers: Cloud hosting, AI processing, payment processing, email services
Professional Advisors: Lawyers, accountants, auditors (when necessary)
AI Technology Providers: Third-party AI services used in production (under strict data protection agreements)
Analytics Providers: Website analytics and performance monitoring
5.2 Legal Requirements
We may disclose your information if required to:
Comply with legal obligations or court orders
Protect our legal rights or property
Investigate fraud or security issues
Protect the safety of individuals
5.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections.
5.4 What We Don't Do
We will NOT:
Sell your personal data to third parties
Share your project files publicly without permission
Use your content for purposes unrelated to providing services to you
Share your data with marketers without your explicit consent
6. International Data Transfers
Your data is primarily stored and processed within the United Kingdom and Europe. However, some of our service providers (including AI technology providers) may be located outside the UK or Europe.
When we transfer data internationally, we ensure appropriate safeguards are in place:
Standard Contractual Clauses approved by the UK ICO
Data Protection Addendums with all processors
Adequacy decisions where applicable
Additional security measures as required
7. Data Retention
7.1 How Long We Keep Your Data
Data Type
Retention Period
Project files and materials
Duration of business relationship
Client account information
Duration of business relationship plus 2 years
Financial records
7 years (legal requirement)
Marketing communications data
Until consent withdrawn or 3 years of inactivity
Website analytics
26 months
Correspondence
3 years from last contact
7.2 Extended Retention
We may retain data longer if:
Required by law or regulation
Necessary for legal proceedings
You request extended storage (additional fees may apply)
Needed to protect our legitimate interests
7.3 Secure Deletion
When data is no longer needed, we securely delete or anonymize it. Backup copies are removed within 90 days of the retention period ending.
8. Cookies and Tracking Technologies
8.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide and improve our services.
8.2 Types of Cookies We Use
Essential Cookies: Required for the website to function (e.g., session management, security)
Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Track effectiveness of advertising (only with consent)
8.3 Managing Cookies
You can control cookies through:
Our cookie consent banner when you first visit
Your browser settings (instructions vary by browser)
Opting out of analytics through browser extensions
Note: Disabling essential cookies may affect website functionality.
9. Your Rights Under UK GDPR
You Have the Following Rights:
Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate personal data
Right to Erasure: Request deletion of your personal data (subject to legal obligations)
Right to Restrict Processing: Request limitation on how we use your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests or for marketing purposes
Right to Withdraw Consent: Withdraw consent at any time (doesn't affect prior processing)
Right to Lodge a Complaint: Complain to the Information Commissioner's Office (ICO)
9.1 How to Exercise Your Rights
To exercise any of these rights, please contact us at: Email: hello@aimigos.studio
We will respond to your request within one month. For complex requests, we may extend this by up to two months and will inform you.
9.2 Verification
To protect your privacy, we may need to verify your identity before processing your request.
10. Data Security
10.1 Security Measures
We implement appropriate technical and organizational measures to protect your data:
Encryption: Data in transit is encrypted using TLS/SSL. Data at rest is encrypted using industry-standard protocols
Access Controls: Limited access to personal data on a need-to-know basis
Authentication: Multi-factor authentication for sensitive systems
Regular Security Audits: Periodic reviews of security practices and vulnerabilities
Secure File Transfer: Encrypted file transfer systems for client materials
Staff Training: Regular data protection training for all team members
10.2 Data Breach Response
In the unlikely event of a data breach affecting your personal data, we will:
Notify you within 72 hours if required by law
Report the breach to the ICO where necessary
Take immediate action to contain and remediate the breach
Provide advice on steps you can take to protect yourself
11. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
If your video projects feature children, you are responsible for obtaining appropriate parental consent and ensuring compliance with relevant laws.
12. Marketing Communications
12.1 Consent
We will only send you marketing communications if:
You have given explicit consent
You are an existing client and we are marketing similar services
Note: You will still receive essential service-related communications (invoices, project updates, etc.)
13. Third-Party Links
Our website may contain links to third-party websites, services, or AI tools. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through:
Email notification to active clients
Prominent notice on our website
Updated "Last Updated" date at the top of this policy
Continued use of our services after changes indicates acceptance of the updated policy.
15. Contact Us and Complaints
15.1 Privacy Inquiries
For questions, concerns, or requests regarding your privacy:
Email:hello@aimigos.studio" Address:Perpetual Cielo Azul, SL, Apartado 18, Carrer Pare Arnau 12, 03410 Biar, Alicante ES Response Time: We aim to respond within 5 business days
15.2 Complaints to the ICO
You have the right to lodge a complaint with the UK Information Commissioner's Office:
Website:www.ico.org.uk Phone: 0303 123 1113 Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
